Frequently Asked Billing and Insurance Questions
1. I’ve scheduled an appointment with one of the doctors at Huntington Medical Group. What should I bring with me on the date of service to make sure my medical insurance is billed properly?
You should bring to the appointment a completed Registration Form which should be downloaded from this website. You will also need to present the patient’s current and valid Insurance ID card as well as a Photo ID and a form of payment, cash, check, or credit card for any co-payment or other patient responsibility portion.
2. Will you accept my insurance?
We accept most insurance plans on an in-network basis. We provide a list of such plans on this website. You can also contact us directly at 631-425-2121 to determine if we accept a specific insurance plan.
3. If you are a participating provider, why do I have a co-insurance?
Your co-insurance is based on the medical benefits selected by your employer.
4. Do you accept payment by credit card?
Yes. We accept Visa, MasterCard, Discover and American Express.
5. Will you accept payment for a procedure from my insurance company if the payment is less than your total fee for that procedure?
While we will accept whatever percentage your insurance company will pay for a particular procedure, it is the patient's responsibility to make up the difference in the fee payment.
6. What should I do if my insurance sends it payment directly to me?
The payment received directly from your insurance company should be used to pay outstanding charges to the Huntington Medical Group. You can deposit the insurance check and send us a personal check, or forward the insurance check as soon as possible.
7. If I have a self-pay balance or if there is a balance after the insurance payment can I arrange a monthly payment schedule for the balance of my procedure or office visit fee?
Yes. After we notify you by mail regarding your remaining balance, contact one of our billing coordinators by phone at 631-425-2121 and we will work with you to arrange a payment schedule.
8. I am not sure whether I need a referral. Can you help me determine if my insurance plan or coverage requires a referral in order to schedule an appointment with a specialist?
Many insurance companies will list their referral policies on the back of your insurance ID card. You can also check your insurance company’s web site for their referral policies. For more information regarding your insurance company’s parameters for referrals as well as all procedures, responsibilities and exceptions you should contact your insurance company’s member service telephone number.
9. What if my insurance coverage changes?
You should bring your current insurance card to your next visit and arrive a few minutes early to stop at the Patient Registration/Infornation Desk.